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2Shakes development is customer driven. So let us know what changes will help you by using the contact form. The most popular request get actioned, so do get in touch – we love hearing from you.
We have removed the charges to renew electronic client Agreements, and improved the process too.
See our renewals page for more information.
Emails sent to your clients from 2Shakes will have a much more personal touch, while still obeying internet rules for email addressing.
We’ve improved our search filters on the Dashboard and OCDD report pages. Your filter preferences will now hold for the duration of your browser session.
Users can now carry out an electronic Politically Exposed Person (PEP) check for any person that has been manually ID verified. Find out more on PEP Checks
OCCD features are now available to users in the Live environment. The AML statistics report now only includes clients with the status of CDD Complete, users can also choose to include Archived clients in their statistics.
The first batch of our Ongoing Customer Due Diligence (OCDD) updates has been deployed to the 2Shakes Training environment. Find out more about the OCCD features here
Deleting client records is easy. You’ll see we’ve added a new checkbox in the Dashboard – Allow Delete.
Users can now search for individuals from the Dashboard, receive email notifications when clients remotely sign or complete eIDV. Users can also view their Centrix/DIA application status from the My Account page.
As part of our commitment to continuous improvement, we have refined the AML Statistics feature so the report is now clearer in regards to what is being counted. See more on the AML Statistics Report
Users can now archive agreements to to keep their Dashboard view neat and tidy. Archiving a client record is easy using the new Archive icon in your Dashboard.
2Shakes updates our AML statistics reports to help reporting entities complete the information on their annual report to DIA.
2Shakes has changed to reflect recent updates made by Inland Revenue.
The way 2Shakes looks will change with clearer lines and a new palette of colours. Changes you will notice are:
Your Logo – for Your Client
People like entering information online because it is quick & easy. They also want to know its going to the right place. The new look includes showing your company logo on your client’s screen when entering their information online.
2Shakes lets you create Agreements, get Authority, and carry out AML Customer Due Diligence (CDD). We have now included the option to just do AML Only (i.e. Customer Die Diligence). AML Only in 2Shakes lets any business carry out CDD – Bookkeepers, Accountants, Real Estate Agents, Lawyers, Financial Advisers, or any other business that needs to conduct CDD.
2Shakes now has a new dashboard, new Start menu for navigation and of course a new, simpler AML flow.
Find out more about the changes for AML only here.
We have expanded our AML capability to enable you to store you AML program documents within 2Shakes. Now your Programme, Risk Assessment, Procedures, Forms and other AML documents can be stored securely in the cloud on our Microsoft Azure platform.
Find out more about storing your AML documents here.
You can now select to refer a client to get a personal call from a Westpac business banking advisor. All you need to do is select the option on page 2 of the sign up process. Select what sort of help they would like from a bank. Then continue on with you agreement. 2Shakes then sends the bank your clients contact details and they will receive a friendly phone call or email.
Find out more about bank referrals here.
Improving Client Signing Experience
We have made some updates to the email signing process to make it easier for your clients to sign using 2Shakes.
AML Compliance Officer Flag
2Shakes Account Administrators can now set an AML compliance officer flag. Only users with this flag on are able to approve an AML agreement as complete. All staff will default to this flag on, to change this setting go to the User screen in the Proifle section of 2Shakes.
We have a extended 2Shakes to include a range of smart, efficient features to help you meet your AML/CFT Phase 2 compliance need. Find out more about AML here.
2Shakes will also include Identity Verification in a number of different ways. We will extend electronic signatures to allow you to collect and verify proof of identity credentials as part of the signing process. Customers can enter their drivers license or passport, along with their address and we will verify that these are correct against trustworthy external databases and provide you a report of the results. You an also manually collect and verify IDV yourselft and record this securely in 2Shakes. Find more about Identity Verification and costs here.
The Services description field in 2Shakes now allows text formating. You can use bold, italic and underlined text and bullets to improve the visual layout in both the Profile, as well as the Sign Up screen. This formatting will flow through onto the PDF of the agreement.
We have extended the expiry for the URL inside the email sent for electronic signing to two weeks.
To see agreements with an expired links, use the agreements dashboard to filter agreements in the status of signing in progress that are over 2 weeks old. You can then easily send a new signing email to these clients.
2Shakes released 2Factor Authentication to improve security.
2Shakes released the following new features:
2Shakes have updated how Services work to give you full control over the text and order of services, making services easier to add, re-order and remove.
We have also created an Agreement details screen. This shows you more detail about the information captured during sign up. You can access more details about an agreement by clicking on the Client names in the Agreements screen.
2Shakes changed our pricing plans to include a FREE10 plan that lets you sign up 10 entities every year for free. This plan is perfect for small bookkeepers and accountants or professionals just starting up. It provides almost all the features of the full product.
We also increased the number of entities that can be signed up on the VALUE 250 account to 250 a year, for $30. In this release we also simplified blockchain so that just the signed agreement is now stored on the Etherium Blockchain.
Visit our pricing page for more details.
2Shakes have built new functionality to let you sign up multiple ‘entities’ in the same agreement. You can create one client agreement that covers all the different entities your client has. A client can have one or more businesses, a rental property, a trust. 2Shakes can capture the different IRD numbers, different NZBNs, and also capture agreement for personal tax returns as well.
This picture shows the top section of a 2Shakes Agreement with multiple entities. This example shows that Deanna Tang signs up on the one agreement her two companies, her family trust and her individual tax return. Instead of signing four agreements (one for each entity), Deanna signs one agreement with Ata Books that covers her various financial entities. Its quick, easy and secure!
2Shakes does this by using a Client Sign Up List that allows you to build up a list of all the different organisations and entities that need to be on the same agreement.
Signatories
Multiple sign ups works with the concept of a main signatory. The main signatory is the main central person who has authority to sign for all the entities on the agreement. Don’t worry you can still have mutiple parties sign your agreement. We use the main signatory for authority forms, but you can still control if other parties (like directors or trustees) need to sign. You simply add them to the Parties and Signatories screen.
You can now choose to renew or update an agreement for a client you have previously signed up with 2Shakes. The 2Shakes renewal option makes renewal easy. We allow you to recreate the original 2Shakes agreement, change any detaills. Then resend the agreement to you client for signing.
Go to the Renew an agreement support page to find out more details.
Users with administration rights can change the profile setting to customise how 2Shakes works. If you are an admin user you can now set any other users to also have admin rights. Go to Profile>Users, and you now have the option to make any user an Admin. Admin users have full access to change the Business Profile, and change other users’ Admin status.
Go to the Profile Set Up support page to find out more.
You can now completely customise the text that appears on the email that is sent to customers. Set up your standard text on the profile screen. Then review and change it for each sign up when you need to.
Need to send forms or files to your new clients once then have signed up? Great – 2Shakes helps you upload files to get sent out to your customers. This feature will help you to automate your workflow to saving you time.
Read the Emails and Attachments support page to find out more.
You can now upload a PDF document to get signed by your client at the same time as the other engagement and authority paperwork is signed.
Read the 1 page PDF support page to find out more.
2Shakes on the BlockChain
2Shakes saves a hash or a ‘fingerprint’ of the electronically signed documents it creates on to the Etherium Blockchain. This feature gives everyone certainty that the document was electronically signed and has not been altered.
You can read more here about How Blockchain works with 2Shakes.
To help you make corrections to agreements you can now both revert agreements to draft and delete draft agreements. You can also revert partially signed agreements to draft to make changes. You can read more here about Correcting Agreements.
2Shakes has provided some enhancements to how Inland Revenue Authority set up works. You can now specify your own text for this authority statement. You can also decide if you want to use IR597 nominated party form. You can read more here about Inland Revenue Authority.
With 2Shakes you can now create an authority to act on behalf of your customer at NZ Companies Office. This will allow you, for example, to submit your client’s Company Annual Return.
First, setup the Authority in your Profile (Business Profile > Authorities):
Then, when you next sign up a client, getting authority at Companies Office is a single tick box in the sign up screen – easy!
With 2Shakes you can now create an authority letter for an organisation. By capturing a few details from your client during sign up our system creates an authority letter that you can use with organisations like Insurance Companies to get access to the additional client information you need to do your job.
This type of authority is useful for Bookkeepers, Accountants and Financial Advisers to allow them to query their clients existing Insurance details. The letter lets Insurance companies can see proof that you represent your client, making it easier for to ask questions about what an Insurance policy covers, or about what an Insurance invoice is made up of.
Currently 2shakes shows ACC, IRD and Companies office authorities as the default. Now you can choose the organisations’ authorities you want to use for your clients. We also allow you to decide on Identification Capture. To customise your authorities follow these steps:
Image: Profile – Authority Screen (select with authorities show on your sign up screen)
2Shakes currently includes a general authority statement in the services agreement. We have changed this statement to allow you to customise it to use your own specific wording. Or remove it completely – if it is not appropriate for how you work. To customise your authorities follow these steps:
Image: General Authority Statement (select if you want to use this, and specify what it will say).
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