AML Only

You can use 2Shakes to do Customer Due Diligence (CDD) and Identity Verification (IDV) without an agreement.  This can be useful if you want to do CDD on an existing customer without renegotiating their contract for services.

You can choose to do AML only either:

  • All of the time: Meaning you only use 2Shakes for AML CDD. To do this you should change the profile. So it is set up each time you use it to only do AML CDD.
  • Occasionally: Meaning you will use 2Shakes for onboarding new customers, and also for doing AML CDD only for existing customers. To do this you should change the email text each time you request a client completes AML CDD identity information.

AML Only – All of the time

If you only want to us 2Shakes to do AML/CFT CDD then you do not need to include information about services & fees, Authorities, T&Cs.  You also need to word the emails that are sent to customers to describe what your clients need to do for AML only.

Profile Branding

    • Remote Signing email: Change the email text to AML Customer Due Diligence rather than  signing an agreement. For example:
      • Subject: [[PRACTICE_NAME]]: We are required to carry out AML Customer Due Diligence
      • Editable 1:
        • Dear [[CLIENT_NAME]],
          This email has been sent to you so that we may carry out part of our AML Customer Due Diligence for you online.
      • Editable 2:
        • If you need help, or want to discuss this further, please do not hesitate to contact me.Yours sincerely, (etc.)
    • Congratulations/Agreement Email: Change the email text to AML Customer Due Diligence rather than  signing an agreement. For example:
      • Subject:  You can leave as is.
      • Editable:
        • Dear [[CLIENT_NAME]],
        • Thank you for completing the online part of our AML Customer Due Diligence.
        • We have attached the electronic consent agreement for your records.
        • Yours sincerely, (etc.)

Profile – Services & Fees

      • Change the Services Description to reference AML Customer Due Diligence. For example:
        • This agreement is to obtain your consent for [Insert Your Company] to carry out Customer Due Diligence (CDD) as required by the AML/CFT Act 2009.
      • Delete the list of services.
      • Change the Fees section as required. For example:
        • There is no fee for this service. Fees for our services will be agreed separately.

Profile – Authorities

    • Deselect all Authorties (unless any are required)

Profile – Terms & Conditions

    • In Standard Terms & Conditions for your clients, Delete the Ts & Cs, and replace with appropriate text.  For example:
      • Our standard terms and conditions will be provided separately. (NB: Remember to provide the Ts and Cs separately).

AML Only – Occasionally

If you occasionally need to use 2Shakes to only do AML for a client (seperate from your engagement letter process). Then you can make the following changes as part of the sign up process.


Deselect any listed services and explain that only customer due diligence will be performed.


Remove any fee text and explain that no charges will apply.


Remove any T&C and explain that no T&C will apply.


Change both emails sent before and after Customer Due Diligence to replace any reference to agreements or to signing with an explaination of Customer Due Diligence.