Lock User - 2shakes
2 S H A K E S

Effortless Onboarding & AML CDD

Lock user

From June 2021,  you will be able to disable a user by locking them out of your 2Shakes account.

Disabling User Access

If a staff member no longer requires access to your account, you can lock the user in 2Shakes.

  • In your Business Profile, select Users
  • Find the staff member, tick the Lock User checkbox
  • Save your changes

Locked users will no longer be able to login to 2Shakes.
Please be aware that only users marked as Administrator can access the Business Profile.

Lock user - 2Shakes app

Enabling User Access

If a staff member locks themselves out due to too many incorrect password attempts, you can also unlock them by clearing the Lock User checkbox in your Business Profile, and saving.

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